CORPORATE PROFILE

Our client, a full-stack consumer healthcare company initially focused on sexual health, skincare, hair loss, & mental health is looking for a People & Culture Manager.  The company provides on line consultations, prescription medication, and home delivery built for the African market, starting with Ghana.

The company seeks to provide easy and affordable health care to everyone in Africa regardless of gender, class, sexual orientation or lifestyle by braving shame and stigma. 
The conditions the company focuses on are socially stigmatized. The stigma around sexual and mental health exists everywhere, but it’s more severe in Africa due to the complex interplay of sociocultural and religious factors.
By engaging directly with customers on neglected and chronic health conditions, the company builds a defensible model that is resilient to future health system changes with a highly engaged and recurrent patient base, at a lower cost.

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Are you a seasoned Human Resources professional with a passion for making a meaningful impact on the healthcare industry in Ghana? Do you have a track record of success in managing HR functions and fostering a positive workplace culture? If so, we invite you to join our dynamic team as a People and Culture Manager.
As our first People and Culture Manager, you will help us build the best possible working environment for our Ghana team.
You will be responsible for overseeing all aspects of People Experience, office operations and facilities management. This includes managing employee relations, recruitment, and onboarding, as well as maintaining office policies, procedures, and systems.
You will work closely with the senior team to support company’s growth, culture, socials and continued progress. You will also support our global HQ in London by providing support on their People operations.

ROLE DESCRIPTION AND RESPONSIBILITIES

Strategy and Planning:

• Develop and implement HR strategies, policies, and programs that support the company's global growth and expansion plans.

• Collaborate with the Senior team to align HR initiatives with business objectives.

• Identify emerging HR trends and recommend proactive strategies to attract, retain, and develop top talent in the tech/software industry.

• Establish and monitor HR metrics to measure the effectiveness of HR initiatives and make data-driven decision

Talent Acquisition and Management:​

• Assist global recruitment and hiring processes to ensure the organization attracts and selects high-caliber talent.
  Implement innovative recruitment strategies to identify candidates with specialized tech/software skills.
  Develop and manage international onboarding programs to facilitate a smooth transition for new employees.
  Work closely with hiring managers to create job descriptions, define performance expectations, and establish career development plans.

Employee Relations and Engagement:

• Foster a positive work environment by promoting diversity, equity, and inclusion initiatives.

• Provide guidance and support to employees and managers on HR policies, procedures, and compliance with local labor laws across multiple countries.

• Manage employee relations issues, investigations, and conflict resolution processes.

• Oversee employee engagement initiatives, including performance management, employee recognition, and career development programs.