Every organizational system has a threshold. Below it, the system enables growth. Above it, the same system constrains it. The organizations that scale successfully are rarely the ones with the best products or the most aggressive growth targets. They are the ones that recognize the threshold before they breach it…

Busyness is one of the most effective ways for an organization to appear productive while making very little strategic progress. In high-growth environments, it has become so culturally embedded that it is rarely questioned and frequently celebrated — which is precisely what makes it dangerous. The problem with busyness is…